Manufacturing industries are complex in their operations with plants located in multiple locations and a wide range of product mix. This makes managing the entire operation and decision making a challenge. Hence, mobile mobility plays a crucial role. To be at top of things and manage operations without any friction, mobility is a great boon.
According to PwC’s 18th Annual Global CEO Survey, 81% of CEOs see mobile technologies as being strategically important for their enterprises. 86% of CEOs say a clear vision of how digital technologies including mobile can create competitive advantage is key to the success of their investments.
Bringing mobility into new production strategies, processes and procedures are bringing greater accuracy & speed to manufacturers of today. This has led to greater communication, collaboration, and responsiveness to customer-driven deadlines and delivery date.
Here are five ways mobility helps manufacturing industries:
- Business any time anywhere: Mobile apps are designed to for on the go, anytime usage. An ERP with the right mobile app solution helps in so many ways. It can act as a single fixed-point to receive information, review checklists, or fulfill orders. Mobile devices allow workers to conduct quality checks, alert of any problems and instantly update job status on an order or piece of machinery.
- Real-time availability of data: With a mobile app in place, an ERP can provide real-time accurate data to make strategic business decisions. Real-time data availability helps in taking immediate corrective measures, should something go wrong with inventory or production or any other critical function. Being able to instantly assess an issue while in the field will allow the management team to act instead of reacting; improving outcomes and customer relationships as well.
- Building relationships: Mobile ERP allows complete access to the relevant individual customer’s details like their payment history, order frequency, order types, etc. This information is instrumental in providing a background to the salesperson beforehand. This can help them to mold their pitch and service interaction. Timely visits to customers can be made based on the buying patterns, date of association, etc. This helps in strengthening the relationship between both the parties.
- Empowering field sales agents: Capturing details of new orders punched in, provides visibility to the achievements of a sales agent. Once an entry is made, the system notifies the information to concerned stakeholders. If the product is available, then it can be delivered to the customer, or else a purchase order is raised to make the product, available for the customer. The inventory department gets notified and the changes in stock, reflect on a real-time basis, thus making things transparent to the agents for the next sale.
- Monitoring and tracking: GPS locations in real-time allow manufacturing organizations to assess their logistics and figure out where they are losing time or being inefficient in their freight management tasks. For organizations with active outside sales staff, the ability to both check inventory and input sales on the go improves efficiency tremendously and can boost customer relationships as well.