There are many advantages to implementing an Enterprise Resource Planning (ERP) software solution. Among them are improved productivity, increased efficiencies, decreased costs, streamlined processes, informed decision making and compliance with statutory guidelines... e.g. GST norms. However, implementing an ERP solution can be a time consuming and costly solution.
While many of the solutions on offer will seemingly meet your current business requirements, it is important to understand if the system will be robust enough to support your business growth down the years, as it is not easy to shift from one ERP solution to another. It is important that the solution you choose is robust, scalable and capable of keeping pace with your ambitions.
Robust System Design: The fundamental premise of a robust ERP system is the system design. ERP software should be based on a robust system design, supported by an equally robust IT infrastructure. If this is not the case, be prepared for system downtime, failures and unplanned outages.
Reasons for downtime may include an unstable operating platform, system limitations related to the number of users, the volume of data and transaction volumes and inability to adapt to the dynamic economic developments. At a deeper level, there could also be problems with the quality of the core software with bugs, errors and unforeseen circumstances may cause a system to crash. Often these problems become apparent as a business grows or takes on a new subsidiary only to find that the core ERP software is unable to handle the increased transaction volume. Every effort should be made to ensure that the core hardware, operating platform and software are robust and reliable.
Database Issues: As your business, the database tends to grow. With the increase in business, the volumes of data increases exponentially. A robust ERP solution integrates all your databases under one system. Thus, making sure the system is not affected by the increased volumes of data.
ERP System Availability: For an ERP system to be effective it is important that system availability is high. The impact of unplanned downtime can have serious implications. The effect is worse if you depend on online transactions. Apart from direct costs incurred, system failures can cause customers to lose confidence in your company.
Disaster Recovery: IT systems need protection against the loss of data and systems as a result of internal failure or external influences; indeed, anything that results in an ability to operate. The cause can be something as simple as a server failure causing corruption of a database. Irrespective of the cause, a loss of data and facilities can have a traumatic effect on a business, and statistics show that organizations without a workable disaster recovery plan frequently fold.
Vendor Support: Many ERP vendors stop supporting legacy software and outdated versions. If your vendor is not able to provide you support anymore, you could be in a bit of a pickle. To get the right ERP solution it is important that you consider both your immediate requirements as well as your future growth. You need to shop around for a well-developed ERP system from a vendor with a sizeable track record. Check if your vendor updates the solution to keep track of things like statutory compliance needs. Verify the vendor’s ability to support your business growth, not only by adding on modules that you will need, but also in terms of supporting your growing database requirements. Only if a vendor ticks all the check boxes on being able to provide a modular, robust, up-to-date solution do you know your business can grow with the knowledge that your ERP will not let you down.
So if you are looking to give your business the boost that comes from an efficient ERP solution, click here to check out our offerings.